Here you will learn in the next 5’ how to deliver your message in an assertive way, in a correct timing and managing expectations about the outcome.
Some millennial traits such authenticity are also identified in best communication practices, which means a clear predisposition of millennials to become great communicators. C’mon, you are halfway there 😉
Avoid fakery photoshopped perfection: authenticity is trendy
Even being authentic has become a buzzword, we should not fail to appreciate how important is to present yourself the way you are. Integrity is authenticity in action, be your word. Being genuine is the basis to be trustworthy and approachable, therefore, we encourage you to present yourself the way you are: with your imperfections and vulnerabilities. Having weak points proof you human and generates empathy within your audience. But be careful if you like complaining or have tendency to negativeness: people don’t want to interact too much with them since they take away one’s energy.
If your mouth is open you are not learning: be an active listener
Communication is not only a message exchange but a connection. And to connect you need also to be an active listener. You cannot jump into a conversation as soon as you remember a even better anecdote to the one being explained. You cannot disconnect to start building your next intervention in the conversation. Active listening builds connections and it also gives you the right to be heard.
It is known that when someone is talking is also in control, and people like to have the control of the situation, make things easier. But to make the connection real we need interaction within all the participants.
Together is better: how to master a conversation.
If the message to deliver is important enough plan it ahead: before opening your mouth you need to know what you are going to say and which outcome you expect from saying it.
If the message is really, really important, rehear it in front of the mirror, watch your gestures, your facial expressions, modify what you don’t like. And if you need to practise, be my guest, plug in your earphones and pretend you are talking on the phone on your commuting.
When delivering the message keep it short and simple. Be assertive, to the point. Make eye contact, move your arms open them, occupy the space.
Not only listen but also involve your audience when it’s your turn. Ask them questions, it’s always better to have a conversation than a monologue. To have a good conversation, remember also that opinions are not facts. Express yourself clear and straight but also know that yours is far from being the unique truth.
If… you need to think about the answer, say it, allow yourself to ask for time.
If… you do not know the answer, you do not know. Say it, there is nothing wrong with it.
Summarise at the end, bringing your point to the table and also establishing the next steps.
It’s easier to be what you are expected to be: fear about the outcome
Speculating about being judged, receiving a negative answer or even having silence as an answer can persuade us from saying something. Stop guessing: the outcome cannot be predicted. Plan some icebreakers to avoid silences, or just accept them. And once you receive it, accept it.
If they judge you, don’t victimise yourself, it’s their problem being judgemental, not yours.
Your job is to express yourself with confidence and respectfully. You cannot prevent the other person’s reaction. How they digest the information is their issue, not yours.
And to end with, one of my favourite quote: fake it till you make it
If you are a shy person force yourself to exposure. Just start the sentence, once you have claimed the attention of the group you only can go ahead and deliver your message.